Contact
Get in touch.
Questions about custom insole design, the platform, or the Studio Pack — we reply within one business day.
Email us directly at team@ergono3d.com — we reply within one business day (AEST).
Open email client →Common topics
- Free preview & trial access
- Studio Pack & high-volume pricing
- Technical support — include your account email
- Clinical & orthotic use case questions
- 3D printing & slicer setup
- Billing & credits
Email
team@ergono3d.com
Response time
Within three business day (AEST)
Based in
Sydney, Australia
Studio Pack enquiries
For labs and clinics with high-volume needs — custom credit volumes, invoicing, and onboarding support.
Use the form or email us directly.
Technical support
Include your account email and a brief description of the issue.
Screenshots are helpful.
Before you write
Common questions are answered in our FAQ → and the Blog →. Pricing and credit details are on the Pricing page →.